I always assumed that the return on investment would take a couple of years…but we are already saving money …Plus, it enhances our image with our customers…
With voice, we are over five times as accurate and we have eliminated all checkers. In addition, we have fewer errors without the checkers. We also had an increase in the speed with which selectors pick about 5-10%.
BFC reduced the number of selectors from 30 to 17, eliminated 2 checkers and improved mispicks from 1-1,000 to 1-12,000!
Dennis Merchant, Foodservice DistributionSanta Barbara, CA
We believe voice selection was where we could get the best return on our investment- It has exceeded our expectations… this was by far the easiest implementation of technology we have ever completed.
It’s been phenomenal…one thing we saw right away was tightening of the inventory, but the most change has been in cycle counting…fill rates have also improved since slots are automatically replenished, boosting customer satisfaction.
We have been on the BFC Dakota Series system for over a year… we are at our lowest ever employee level on the day shift, have nearly doubled our through put on the day shift, and have improved customer service levels.
We selected BFC because we heard only good things about their service, they have a solid product, and we wanted to be able to pick up the phone and talk with the President…
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